Customer Service Dynamo – Fast-Paced Retail

One Stop Stores Ltd; Colne; On-site; GBP 12,000 - 15,000; Full time

Job summary

One Stop Stores Ltd is seeking a Customer Service Assistant to join our team in a fast-paced retail environment where no day is the same.

You will play an important role in day-to-day store operations by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

As a customer-focused team member, you will seek ways to improve service, contribute to a safe shop floor and support colleagues across all areas of the store.

Qualifications

• Provide excellent customer service in a fast-paced retail environment.
• Stock shelves and maintain store appearance.
• Process payments accurately and efficiently.

Responsibilities

• I know my customers and serving them with passion and pride, giving great natural service.
• I actively encourage customers to give feedback on their shopping trip through completing the have your say survey.
• I work across all areas of the store including, online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.
• Putting into practice the training I have received to ensure we work all work safely.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.

Job description

One Stop Stores Ltd is seeking a Customer Service Assistant to join our team in a fast-paced retail environment where no day is the same.

You will play an important role in day-to-day store operations by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

As a customer-focused team member, you will seek ways to improve service, contribute to a safe shop floor and support colleagues across all areas of the store.