Customer Service & Distribution Specialist

Breedon Group plc; Tudhoe; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Company Pension Scheme

25 days annual leave + bank holidays

Share Saver Scheme

Company Life Assurance Scheme

Employee benefits platform discounts

Job summary

Breedon Group plc is seeking a Customer Service Agent based at Durham Gate Office to support sales and distribution activities across the North Region. You will be the initial contact for queries, coordinate product deliveries from quarries and plants, and collaborate with Sales Managers, Area Operations Managers and Credit Control to ensure excellent service.

The role emphasizes fast-paced coordination, customer satisfaction, accuracy, and a strong commitment to Health, Safety and Environmental

Qualifications

• Experience in customer service or sales support.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Be the first point of contact for sales and distribution queries.
• Coordinate delivery of products across the region.
• Liaise with client base, Sales Managers and Credit Control to ensure smooth operations.
• Support Health, Safety and Environmental standards in daily tasks.

Skills

Customer service experience

Communication skills

Logistics coordination

Problem solving

Attention to detail

Job description

Breedon Group plc is seeking a Customer Service Agent based at Durham Gate Office to support sales and distribution activities across the North Region. You will be the initial contact for queries, coordinate product deliveries from quarries and plants, and collaborate with Sales Managers, Area Operations Managers and Credit Control to ensure excellent service.

The role emphasizes fast-paced coordination, customer satisfaction, accuracy, and a strong commitment to Health, Safety and Environmental