Distribution Coordinator

Breedon Group plc; Norwich; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Tailored, competitive salary

Company Pension Scheme

25 days annual leave

Share Saver Scheme participation

Company Life Assurance Scheme

Employee Assistance Programme

Discounts on employee benefits

Career progression opportunities

Job summary

Breedon Group plc is seeking a detail-oriented Distribution Coordinator for the Longwater Asphalt Plant, Norfolk. You will plan, schedule and coordinate deliveries, optimise routes, and ensure on-time, cost-efficient distribution while delivering excellent customer experiences from order to delivery and beyond.

The role focuses on operational support, stakeholder liaison, and proactive communication with customers, operations, and transport teams to improve service levels and capacity

Qualifications

• Previous experience in distribution planning, transport coordination, or logistics operations.
• Knowledge of logistics, transport regulations, and planning best practices.
• Strong IT skills, especially in Microsoft Excel, Word, and Outlook.
• Understanding of routing, vehicle capacities, and cost-efficient load planning.
• GCSEs or equivalent (minimum).
• Excellent organisational and time-management skills.
• Strong attention to detail and problem-solving ability.
• Effective communication and interpersonal skills.
• Ability to work under pressure and adapt to last-minute changes.
• Customer-focused approach with a commitment to service excellence.
• Team player with the ability to work independently when needed.
• Analytical thinker with an understanding of cost and service trade-offs.

Responsibilities

• Providing day-to-day operational support to Shipping and Weighbridge staff.
• Liaising with our material supplier, Stema, to manage and coordinate timely deliveries.
• Starting early each day with the Asphalt team to ensure phone lines are covered and proactive support is provided to our customers.
• Schedule and track shipments to ensure timely delivery ensuring effective use of transport to deliver dry, coated and concrete to all customers internal and external
• Liaise with quarries to ensure material to suit customer needs are available at the correct times and provide effective communication to customers
• Work collaboratively with Operations, Transport and Commercial Teams to optimise distribution plans on the day(s) prior to delivery
• Build and maintain a forward view of haulage and production capacity and work with the Transport Manager to enhance capacity, vehicle availability and service levels daily
• Build haulier and owner driver relationships to maintain or increase availability at current rates
• Liaise with the Transport Manager on all compliance issues, excessive costs for vehicles and any driver or vehicle issues
• Liaise with workshops internal and external to ensure vehicles are maintained as per our legal obligations
• Ensure all duties undertaken by drivers meet our legal obligations, including managing drivers working hours start times and finish times
• Act as the point of contact for Operations and Transport to communicate production disruptions as a result of plant breakdown, driver absence etc., sharing with the Commercial Team to enable them to proactively manage customer expectations to minimise impact
• Analyse declined orders to understand opportunities to enhance capacity to produce/deliver product
• Analyse lost volumes (cancelled or reduced orders) and share repeat occurrences of customer cancellations/reduced orders with the Commercial Team
• Implement and embed changes to ways of working in line with Customer & Commercial Excellence initiatives.

Skills

Distribution planning

Transport coordination

Logistics operations

Excel, Word, Outlook

Routing and load planning

Attention to detail

Education

GCSEs or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Distribution Coordinator

Department: Customer Service and Distribution

Employment Type: Permanent - Full Time

Location: Longwater Asphalt Plant, Norfolk

Description

About Breedon Group: Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact.

Position Overview: We are seeking a detail orientated and highly organised Distribution Coordinator to provide customers with the highest standards of customer service ensuring that we effectively plan, schedule and coordinate deliveries meeting customer promises in full and on time. You will be accountable for optomising transport routes, ensuring timely and cost-effective distribution of goods enabling effective and optimal plan delivery, and providing customers with an excellent experience from the moment they place an order to the delivery of the product and beyond.

Key Responsibilities

• Providing day-to-day operational support to Shipping and Weighbridge staff.
• Liaising with our material supplier, Stema, to manage and coordinate timely deliveries.
• Starting early each day with the Asphalt team to ensure phone lines are covered and proactive support is provided to our customers.
• Schedule and track shipments to ensure timely delivery ensuring effective use of transport to deliver dry, coated and concrete to all customers internal and external
• Liaise with quarries to ensure material to suit customer needs are available at the correct times and provide effective communication to customers
• Work collaboratively with Operations, Transport and Commercial Teams to optimise distribution plans on the day(s) prior to delivery
• Build and maintain a forward view of haulage and production capacity and work with the Transport Manager to enhance capacity, vehicle availability and service levels daily
• Build haulier and owner driver relationships to maintain or increase availability at current rates
• Liaise with the Transport Manager on all compliance issues, excessive costs for vehicles and any driver or vehicle issues
• Liaise with workshops internal and external to ensure vehicles are maintained as per our legal obligations
• Ensure all duties undertaken by drivers meet our legal obligations, including managing drivers working hours start times and finish times
• Act as the point of contact for Operations and Transport to communicate production disruptions as a result of plant breakdown, driver absence etc., sharing with the Commercial Team to enable them to proactively manage customer expectations to minimise impact
• Analyse declined orders to understand opportunities to enhance capacity to produce/deliver product
• Analyse lost volumes (cancelled or reduced orders) and share repeat occurrences of customer cancellations/reduced orders with the Commercial Team
• Implement and embed changes to ways of working in line with Customer & Commercial Excellence initiatives.

Skills, Knowledge and Expertise

Essential

• Previous experience in distribution planning, transport coordination, or logistics operations
• Knowledge of logistics, transport regulations, and planning best practices
• Strong IT skills, especially in Microsoft Excel, Word, and Outlook
• Understanding of routing, vehicle capacities, and cost-efficient load planning
• GCSEs or equivalent (minimum)
• Excellent organisational and time-management skills
• Strong attention to detail and problem-solving ability
• Effective communication and interpersonal skills
• Ability to work under pressure and adapt to last-minute changes
• Customer-focused approach with a commitment to service excellence
• Team player with the ability to work independently when needed
• Analytical thinker with an understanding of cost and service trade-offs

Desirable

• Familiarity with transport regulations and health & safety requirements

Benefits

• A tailored, competitive salary
• Company Pension Scheme
• 25 days annual leave, plus bank holidays on top
• Share Saver Scheme participation
• Company Life Assurance Scheme
• Access to our Employee Assistance Programme for health and wellbeing support
• Discounts on a wide range of products through our employee benefits platform
• Broad learning opportunities and career progression pathways.

Diversity Statement: At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.

Join Us: If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we'd love to hear from you. This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group.