Customer Order & Support Coordinator

Confidential; Wales; Presencial; GBP 12.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 days holiday rising to 33 days

Descripción de la vacante

Confidential is seeking a customer-focused administrator to join our team in the United Kingdom. The role involves handling and processing customer orders, updating customers on delivery lead times, and coordinating with the sales team to drive opportunities.

You will log queries and assist with investigations to resolve any issues. This is a long-term temporary position with a view to permanent in early 2027.

Formación

• Experience in a customer service environment is preferred.
• Strong data entry and order processing skills are required.
• Proficient PC literacy and willingness to learn new systems.
• Professional telephone manner and clear communication.

Responsabilidades

• Receiving and processing of customer orders.
• Communicating with customers—inbound and outbound—re delivery lead times and updates.
• Liaising with the sales team to support sales opportunities.
• Logging customer queries and assisting with investigations to resolve issues.

Conocimientos

Data entry

Order processing

Customer focus

Telephone manners

Herramientas

MS Office

Descripción del empleo

Confidential is seeking a customer-focused administrator to join our team in the United Kingdom. The role involves handling and processing customer orders, updating customers on delivery lead times, and coordinating with the sales team to drive opportunities.

You will log queries and assist with investigations to resolve any issues. This is a long-term temporary position with a view to permanent in early 2027.