Customer Service Coordinator - Temporary (Exeter)

Office Angels; Exeter; On-site; GBP 34,440,000 - 37,195,000; Full time

Benefits offered by this job

Weekly pay

Boost platform discounts

Temporary candidate of the month award

Temporary candidate lunches/treats

Online timesheets

Dedicated consultant support

Job summary

Office Angels is seeking a Customer Service Coordinator for a temporary assignment in Exeter, Devon. The role focuses on coordinating customer requests via telephone and email, managing inboxes, and delivering excellent service to maintain a positive customer experience.

The position is office-based, immediate start available, and runs Monday to Friday with standard business hours. The assignment initially lasts 3-4 weeks, with potential extension based on business needs.

Qualifications

• Previous experience in customer service, hospitality, administration or coordination roles.
• Confident communicating over the telephone and via email.
• Excellent organisation skills with the ability to manage multiple priorities.
• Strong attention to detail and ability to follow processes.
• Proactive and positive approach with willingness to support the wider team.
• Excellent written and verbal communication skills.
• Ability to work well independently and as part of a team in a busy environment.

Responsibilities

• Coordinate customer requests and communications via telephone and email.
• Support inbox management and respond to customer queries in a timely and professional manner.
• Provide excellent customer service and ensure a positive experience for all customers.
• Handle incoming calls confidently and professionally.
• Liaise with internal teams and external contacts to resolve queries.
• Maintain accurate records and ensure information is kept up to date.
• Support the wider team with general administration and coordination tasks.

Skills

Customer service

Communication

Organisation

Telephone handling

Multitasking

Proactive

Education

Experience in customer service/administration

Tools

Email management software

Job description

Office Angels is seeking a Customer Service Coordinator for a temporary assignment in Exeter, Devon. The role focuses on coordinating customer requests via telephone and email, managing inboxes, and delivering excellent service to maintain a positive customer experience.

The position is office-based, immediate start available, and runs Monday to Friday with standard business hours. The assignment initially lasts 3-4 weeks, with potential extension based on business needs.