Customer Service Coordinator — Hybrid, Growth & Impact

JUICE RECRUITMENT; Chippenham; Hybrid; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Hybrid working

Health Cash Plan

Group Personal Pension Plan

Bonus Scheme

Career development

26 days holiday + Bank Holidays

Job summary

Juice Recruitment is supporting a long-term client in Chippenham to recruit a Customer Service Coordinator. The role involves managing cases end-to-end, coordinating with customers, suppliers and internal teams, and ensuring work moves forward in a busy office environment.

The ideal candidate will have strong communication and administration skills, a proactive problem-solving mindset and the ability to handle multiple priorities.

Qualifications

• Strong communication and customer service skills.
• Excellent administration and documentation skills.
• Logical and practical approach to problem-solving.
• Ability to follow processes accurately and consistently.

Responsibilities

• Managing cases from start to finish with progress updates.
• Coordinating with customers, suppliers and internal teams to keep work moving.
• Identifying and resolving delays to achieve best outcomes.
• Escalating technical or operational issues when required.
• Keeping accurate records and handling multiple priorities within deadlines.

Skills

Strong communication

Customer service

Attention to detail

Organisational skills

Problem-solving

Job description

Juice Recruitment is supporting a long-term client in Chippenham to recruit a Customer Service Coordinator. The role involves managing cases end-to-end, coordinating with customers, suppliers and internal teams, and ensuring work moves forward in a busy office environment.

The ideal candidate will have strong communication and administration skills, a proactive problem-solving mindset and the ability to handle multiple priorities.