Customer Service Coordinator - Admin & Invoicing

Millbrook Healthcare Ltd; Blandford Forum; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Company Pension Scheme

Life Assurance

Rewards scheme

Job summary

Millbrook Healthcare Ltd. is seeking a Customer Service Coordinator for our Dorset Home Improvement Service Centre in Blandford Forum. You will handle calls, process invoices, and support the Major Adaptation Team with admin tasks.

The role offers flexible hours around a core pattern, with a 24-hour week and an annual salary of £15,862.08. The successful candidate will have strong office experience, be highly organised, and proficient in MS Office, with excellent communication by phone and

Qualifications

• Experience in a busy, fast-paced office environment.
• Experience processing invoices and payments.
• Excellent organisation and attention to detail.
• Admin and diary management experience.
• Able to prioritise own workload.
• Professional telephone and email communication.
• Strong IT skills with MS Office.
• Experience in customer service via telephone.
• Works well in a team and uses own initiative.

Responsibilities

• Assist and manage incoming calls, answering queries professionally.
• Processing Invoices from contractors.
• Monitoring shared inbox to answer queries and complete tasks.
• Creating relevant documents required by our Major Adaptation Team.
• General administration that supports daily activities and duties.

Skills

Office experience

Invoices processing

Organisational skills

Administration

Diary management

Workload management

Telephone etiquette

Microsoft Office

Telephone based CS

Teamwork

Job description

Millbrook Healthcare Ltd. is seeking a Customer Service Coordinator for our Dorset Home Improvement Service Centre in Blandford Forum. You will handle calls, process invoices, and support the Major Adaptation Team with admin tasks.

The role offers flexible hours around a core pattern, with a 24-hour week and an annual salary of £15,862.08. The successful candidate will have strong office experience, be highly organised, and proficient in MS Office, with excellent communication by phone and