Customer Service Coordinator

PE Global; Warrington; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

PE Global is seeking a Customer Service Coordinator for a hybrid role based in Warrington, supporting a multinational mining and construction client. This 6-month contract position involves managing customer enquiries, performing administrative tasks, and communicating effectively with customers.

Qualifications

• Experience within customer operations required.
• Ability to build strong working relationships.

Responsibilities

• Logging incoming customer enquiries and responding in a timely manner.
• Providing updates to customers on their accounts via presentations.
• General administration duties within customer ops team.

Skills

Strong administrative skills

Confident communicator

Attention to detail

Team player

Job description

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Customer Service Coordinator, Warrington

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Client:

PE Global

Location:

Warrington, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3a41e9e32fc5

Job Views:

16

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

PE Global is recruiting a customer service coordinator for our multinational mining and construction client based in Birchwood. The role is hybrid and an initial 6-month contract.

Responsibilities:

• Logging incoming customer enquiries and responding in a timely manner.
• Using multiple reports for identifying potential problems.
• Interpreting the voice of the customer.
• General administration duties within customer ops team.
• Regular contact points with the customer, both on the phone and through Teams.
• Providing updates to customers on their accounts via presentations.

Requirements:

• Strong administrative skills with a common-sense approach.
• Experience within customer operations.
• Confident communicator able to build strong working relationships.
• Meticulous attention to detail.
• Strong team player with the ability to work autonomously.