Customer Service Coordinator

Allscreens Nationwide Ltd; Oldham; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Free parking

Training and development

Career progression

Employee benefits package

Job summary

Allscreens Nationwide Ltd in Oldham, United Kingdom, is seeking a proactive Coordinator to join a busy operational team. You will provide end-to-end administrative and customer-focused support, manage requests, liaise with internal colleagues and external partners, and ensure accurate record keeping.

This permanent full-time role offers a competitive salary up to £28,500, comprehensive training, a supportive environment, modern offices with free parking, and clear opportunities for career

Qualifications

• Organised and customer-focused administrator with ability to manage multiple priorities.
• Strong attention to detail and proactive problem-solving.
• Confident communicator with stakeholders at all levels.
• Experience managing workloads in a fast-paced environment.
• Proficient in Microsoft Office applications.

Responsibilities

• Managing and processing daily requests and applications
• Acting as a key point of contact for customers, partners and colleagues
• Maintaining accurate records and updating internal systems
• Providing pricing and quotes to customers
• Coordinating activities between multiple departments to ensure smooth delivery
• Producing reports and supporting business performance tracking
• Handling queries efficiently and resolving issues in a professional manner
• Supporting continuous improvements to processes and customer experience

Skills

Organised

Customer service

Microsoft Office

Communication

Time management

Tools

Microsoft Office

Job description

An established and growing business is seeking a proactive and organised Coordinator to join a busy operational team. This is an excellent opportunity to join a collaborative environment where customer service, attention to detail and effective relationship management are highly valued. You'll play a key role in supporting a range of partner and client activities, helping to ensure a seamless experience from initial enquiry through to completion.

Your new role

As a Coordinator, you will provide end-to-end administrative and operational support across a fast-paced department. Working closely with both internal teams and external stakeholders, you will manage a variety of tasks, ensuring processes are followed accurately, and service levels are consistently maintained.

Key responsibilities will include:

• Managing and processing daily requests and applications
• Acting as a key point of contact for customers, partners and colleagues
• Maintaining accurate records and updating internal systems
• Providing pricing and quotes to customers
• Coordinating activities between multiple departments to ensure smooth delivery
• Producing reports and supporting business performance tracking
• Handling queries efficiently and resolving issues in a professional manner
• Supporting continuous improvements to processes and customer experience

What you'll need to succeed

To be successful in this position, you will be an organised and customer-focused administrator with the ability to manage multiple priorities effectively.

• Previous experience in an administration, coordination or customer support role
• Strong organisational skills and excellent attention to detail
• The ability to communicate confidently with stakeholders at all levels
• Experience managing workloads in a fast-paced environment
• Strong IT skills, including Microsoft Office applications
• A proactive approach with excellent problem-solving abilities
• The ability to work both independently and as part of a wider team

What you'll get in return

• Permanent full-time opportunity
• Competitive salary of up to £28,500
• Comprehensive training and ongoing development
• Supportive and collaborative working environment
• Opportunity to join a stable and growing organisation
• Modern office with free parking
• Employee benefits package and additional wellbeing initiatives
• Career progression opportunities within the wider business