Customer Service Coach – Hospitality & Retail Training

Tina Lacey Recruitment Ltd; Manchester; On-site; GBP 26,000 - 32,000; Full time

Job summary

A professional recruitment agency is seeking Customer Service Vocational Coaches for short courses in Manchester. The role involves delivering three-week courses in retail hospitality to learners. The position is full-time with a 12-month fixed-term contract, offering a salary of up to £31,333 including benefits such as a car allowance and 34 days of holiday. Ideal candidates will have experience in vocational training and excellent communication skills.

Benefits

Car allowance

34 days holiday including bank holidays

Continuous professional development

IT kit and eye test support

Qualifications

• Experience in delivering vocational training in customer service.
• Strong communication skills for engaging with learners.
• Ability to facilitate short courses effectively.

Responsibilities

• Deliver customer service vocational training to learners.
• Support learners throughout the duration of the course.
• Prepare course materials and evaluations.

Job description

A professional recruitment agency is seeking Customer Service Vocational Coaches for short courses in Manchester. The role involves delivering three-week courses in retail hospitality to learners. The position is full-time with a 12-month fixed-term contract, offering a salary of up to £31,333 including benefits such as a car allowance and 34 days of holiday. Ideal candidates will have experience in vocational training and excellent communication skills.