Customer Service Assistant – Friendly Store Support

East of England Co-op; Melton Constable; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Discounts across retailers

22 days holiday

5% pension contribution

Death in service

Enhanced family leave

Training & apprenticeships

Staff discounts across retailers

Financial wellbeing support

Cycle To Work

SmartTech

Employee assistance

Long service awards

Remote GP service

Recognition scheme

Job summary

East of England Co-op is looking for a Customer Service Assistant to help our store deliver outstanding customer service, ensure product availability and presentation, and support engagement with the local community. You will join a friendly, diverse team and benefit from our commitment to progression through award-winning training and apprenticeship programmes.

We offer competitive pay, 22 days’ holiday (plus bank holidays), a 5% employer pension contribution, family leave arrangements and a

Qualifications

• Friendly and approachable
• A reliable team player
• Effective communication skills
• A positive attitude
• Engaged and self-motivated
• Willing to learn and adapt
• Have a basic level of numeracy, literacy, and IT Skills

Responsibilities

• Support store operations to deliver high standards of customer service, availability and presentation.
• Assist with engagement with local community and daily store tasks.

Skills

Friendly & approachable

Reliable team player

Effective communication

Positive attitude

Self-motivated

Willing to learn

Numeracy & literacy basics

Tools

IT basics

Job description

East of England Co-op is looking for a Customer Service Assistant to help our store deliver outstanding customer service, ensure product availability and presentation, and support engagement with the local community. You will join a friendly, diverse team and benefit from our commitment to progression through award-winning training and apprenticeship programmes.

We offer competitive pay, 22 days’ holiday (plus bank holidays), a 5% employer pension contribution, family leave arrangements and a