Customer Service Assistant: Flexible Shifts & Growth Perks

East of England Cooperative; Kelvedon; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Discount in stores

Holiday entitlement

Flexible shift patterns

Apprenticeship programmes

Staff discounts across retailers

Emergency support services

Employee recognition

Long service awards

Flexible benefits

Job summary

East of England Co-op seeks a Customer Service Assistant to help deliver excellent service, maintain store presentation and support community engagement. You will join a diverse team dedicated to attracting and delighting customers daily and contributing to the growth of our business.

The role emphasizes friendliness, reliability, motivation to learn, and good numeracy, literacy and IT skills. Normal working patterns are non-contractual and flexible shifts may apply.

Qualifications

• Friendly and approachable, with a positive attitude.
• Reliable team player who collaborates effectively.
• Engaged, self-motivated and eager to learn.
• Basic numeracy, literacy and IT skills expected.

Responsibilities

• Support the store to deliver high standards of customer service, availability and presentation, compliance and community engagement.
• Work as part of a diverse team to attract and delight customers and support business growth.
• Follow store procedures and contribute to a positive customer experience.

Skills

Friendly

Approachable

Reliable team player

Engaged and self-motivated

Willing to learn

IT skills

Numeracy

Literacy

Education

Basic school-leaver age met

Tools

None specified

Job description

East of England Co-op seeks a Customer Service Assistant to help deliver excellent service, maintain store presentation and support community engagement. You will join a diverse team dedicated to attracting and delighting customers daily and contributing to the growth of our business.

The role emphasizes friendliness, reliability, motivation to learn, and good numeracy, literacy and IT skills. Normal working patterns are non-contractual and flexible shifts may apply.