Customer Service Assistant - Flexible Shifts & Growth

East of England Co-op; Norwich; Hybrid; GBP 2,300 - 2,500; Part time

Benefits offered by this job

Discounts in stores

Pension scheme

Holiday entitlement 22 days + BH

Death in service

Job summary

East of England Co-op is recruiting a Customer Service Assistant to help deliver excellent service and maintain product availability. You will work as part of a friendly team in a busy store in Melton Constable, Norwich, ensuring a welcoming environment for customers and contributing to the store’s presentation and standards.

Excellent communication, a positive attitude, and a flexible approach to working patterns are essential.

Qualifications

• Friendly and approachable.
• A reliable team player.
• Effective communication skills.
• A positive attitude.
• Engaged and self-motivated.
• Willing to learn and adapt.
• Have a basic level of numeracy, literacy, and IT skills.
• Over 18 years of age or older.

Responsibilities

• Support the store to deliver high standards of customer service, availability and presentation.
• Assist in engaging with the local community and customers daily.
• Provide friendly help and information to shoppers and ensure shop floor is well presented.

Skills

Friendly

Reliable

Communication

Numeracy

Literacy

IT Skills

Tools

IT Skills

Job description

East of England Co-op is recruiting a Customer Service Assistant to help deliver excellent service and maintain product availability. You will work as part of a friendly team in a busy store in Melton Constable, Norwich, ensuring a welcoming environment for customers and contributing to the store’s presentation and standards.

Excellent communication, a positive attitude, and a flexible approach to working patterns are essential.