Customer Service Assistant

Wickes; York and North Yorkshire; On-site; Part time

Job summary

Wickes is seeking a Customer Service Assistant in North Yorkshire, England. The role focuses on enhancing customer experience through support and assistance. Ideal candidates will have prior experience in customer service. Wickes offers extensive training and development opportunities, along with a comprehensive benefits package.

Benefits

Up to £300/month gain share bonus

Up to 10% employer pension contribution

Up to 35 days of annual leave including 8 bank holidays

20% colleague discount

Cashback health scheme

Cycle to work

Life assurance

Financial education & loans

Gym membership discounts

Qualifications

• Experience in a similar role preferred.

Responsibilities

• Assist customers and provide high-level customer service.
• Create a helpful and friendly customer experience.

Skills

Customer Service

Job description

Wickes North Yorkshire, England, United Kingdom

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Wickes North Yorkshire, England, United Kingdom

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The Role...

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.

While creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop, and invest in you. You’ll receive all the training, support, and opportunities you need. Think of it as a down-to-earth place to work, where you can go up in the world.

About You...

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. Ideally, you have experience working in a similar role.

Please ensure to apply with an up-to-date CV attached. Applications without CVs currently will not be accepted. If you require adjustments to be able to apply, please submit a reasonable adjustment form below.

What can we offer you?

You’ll be supported with fantastic learning and development opportunities and have the chance to grow your career with us. Our benefits package includes:

• Salary depending on age: £12.21/hr (21+), £11.51/hr (18-20), £8.47/hr (<18)
• Up to £300/month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 bank holidays

Other benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial education & loans, Discount platform with savings and cashback, gym membership discounts.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart. If interested in flexible working, please let us know during your application.

Apply now!

• Salary depends on age.

Vacancy Reference #99345

Please contact us here if you require any adjustments during the application or interview process. This form is only for reasonable adjustments; general enquiries or CV applications cannot be accepted via this link.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Retail

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