Customer Care Assistant - Hull City Centre

McDonald's United Kingdom; Kingston upon Hull; On-site; Full time

Job summary

Join a leading global brand as a Crew Member, where you will prepare food, serve customers, and maintain a clean environment. This role requires effective communication and a friendly demeanor to deliver exceptional service in a fast-paced setting.

Benefits

Holiday pay

Service Awards

Meal allowance

Employee discounts

Qualifications

• High energy levels required to work efficiently in a fast-paced environment.
• Ability to connect with customers and make them feel valued.

Responsibilities

• Preparing food and serving at the till.
• Assisting in dining areas to ensure cleanliness.
• Following safety, security, and food hygiene procedures.

Skills

Effective communication skills

Attentive listening

Customer service

Job description

Job Title: McDonald's Crew Member

Starting Pay:

• Under 18: £8.25 per hour
• Over 18: £10.60 per hour
• Between midnight and 6am: an extra £1 per hour

McDonald's is one of the most recognized brands worldwide. Our core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to providing a safe, respectful, and inclusive workplace, offering quality jobs, and ensuring opportunities are accessible to all.

Join our team and contribute to delivering the best customer experience. As a Crew Member, your responsibilities include preparing food, serving at the till, and assisting in the dining areas to ensure a clean, friendly environment. You will uphold high standards of quality, service, and cleanliness, providing friendly, fast, and accurate service. You will also follow all safety, security, and food hygiene procedures, treating customers and colleagues with courtesy and respect.

We value friendly, welcoming, courteous, and helpful behavior. Effective communication skills, including attentive listening, face-to-face interaction, and maintaining eye contact, are essential. The role requires maintaining high energy levels to work efficiently in our fast-paced environment, with a genuine smile, enthusiasm, and the ability to connect with customers and make them feel valued.

Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.