Sales Consultant

MOLTON BROWN; York; On-site; Part time

Job summary

Join a leading luxury brand as a part-time Sales Consultant in York. You'll be the face of the brand, providing exceptional customer service and personalized experiences. Ideal candidates have strong communication skills and a passion for luxury. Enjoy a competitive hourly rate, generous discounts, and various perks while working in a supportive environment.

Benefits

50% staff discount

22 days holiday plus Bank Holidays

Monthly store bonus scheme

Quarterly free product allocation

Healthcare plan

Company pension scheme

Ongoing development opportunities

Qualifications

• Excellent communication skills and confidence required.
• High standard of personal grooming and passion for luxury.

Responsibilities

• Provide excellent customer service and product knowledge.
• Oversee customer journey and deliver signature services.
• Assist with stock management and store tasks.

Skills

Communication

Teamwork

Positive Attitude

Job description

The Opportunity

We are looking for a dedicated individual with a passion for luxury to join us as a Sales Consultant in our York Outlet store. This is a part-time opportunity, working 10.5 hours per week.

As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will oversee the customer journey from start to finish, including delivering sensorial experiences through signature services such as fragrance consultations or hand and arm massages. Additionally, you will assist with general store tasks, including stock management, cleaning, and replenishment.

What we are looking for

We seek individuals with excellent communication skills, confidence, and a positive, can-do attitude. A high standard of personal grooming, a passion for luxury, and the ability to champion our brand values are essential. You should work well in a team, be motivated to achieve store and personal KPIs, and be flexible to meet business needs.

What we can offer you

• An hourly rate of £12.60
• A 50% staff discount on all Molton Brown products
• 22 days holiday plus Bank Holidays
• A day off for your birthday
• A monthly store bonus scheme up to 0.35% of retail sales if targets are met
• Quarterly free product allocation of up to 5 Molton Brown items
• Discounts and cashbacks from high street retailers
• Enhanced family leave
• Healthcare plan
• Wellbeing support
• Recognition awards
• Season Ticket Loans / Cycle To Work Scheme
• Company pension scheme
• Ongoing development opportunities to enhance your skills
• A workplace where your voice is valued
• Learning and development initiatives within our business and brands

About Molton Brown and Kao

Molton Brown is part of Kao, founded in Japan in 1887. Kao is committed to making a positive difference through high-quality products and services, creating a Kirei Life—beautiful and respectful of people and the planet. Our philosophy, the Kao Way, emphasizes integrity, innovation, and trust.

Our Work Culture

Recognized among the World's Most Ethical Companies for 18 years, we are purpose-driven with strong values. We prioritize quality, care for the environment, and active employee engagement to shape careers and achieve shared goals.

Application Invitation

We embrace diversity and encourage applications from all backgrounds. To learn more about us and why 33,000 people worldwide chose a career with Kao, visit https://www.kao.com/emea/en/.

Privacy Policy

For more information, see our privacy policy at https://www.kao.com/emea/en/privacy/.