Customer Service Assistant

Wickes; Salisbury; Hybrid; GBP 12.000 - 18.000; Teilzeit

Benefits dieser Stelle

Gain share bonus

Up to 10% pension contribution

35 days annual leave incl. bank hols

Staff discount 20%

Cycle to work

Life assurance

Zusammenfassung

Wickes in the United Kingdom is seeking a reliable part-time associate to support customer service at the Salisbury store. You will engage with customers, help them locate products and process purchases while contributing to a smooth store operation.

The role offers learning and development opportunities, with a comprehensive benefits package and a supporting team environment designed to help you grow your career.

Qualifikationen

• Experience in similar role preferred.
• Strong customer service mindset and helpful attitude.

Aufgaben

• Assist customers and provide high level service.
• Ensure stock is in the right place and help customers throughout the store.
• Support everyday store operations and contribute to a friendly environment.

Kenntnisse

Customer service

Reliability

Jobbeschreibung

The Role...

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

Shifts...

We are seeking a reliable individual for a 14-hour weekly role on Tuesdays, Thursdays, and weekends, requiring full availability for shifts between 06:45 and 20:15 with opportunities for additional hours.

About you...

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

• If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
• Up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.

*Salary Dependent on Age