Customer Service Assistant

Wickes; Greater Lincolnshire; Presencial; GBP 12.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

20% colleague discount

Cycle to work

Life assurance

Save-as-you-earn scheme

Descripción de la vacante

Wickes in the United Kingdom is seeking a customer-focused assistant for a part-time role. You’ll help customers, keep aisles stocked, and ensure a friendly checkout experience. Training and development opportunities are provided, along with a benefits package.

The role requires flexible shifts across the week, including at least one weekend day, with a strong emphasis on delivering excellent service to every customer who walks through the door.

Formación

• Dealing with and assisting customers while delivering a high level of customer service.
• Experience in a similar role is preferred.

Responsabilidades

• Deal with and assist customers on a daily basis and ensure a helpful, friendly service.
• Demonstrate and maintain a high level of customer service and welcome across all store touchpoints.

Conocimientos

Customer service

Retail experience

Weekend availability

Descripción del empleo

The Role

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile. Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

Working Pattern

15-hour part time contract. Flexible shifts across the week, including at least one weekend day

About You

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

What can we offer you

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

• If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
• Up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.