Customer Service Assistant

Luxury Leisure; Maidstone; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Night shift premium £1.50/hr

Job summary

Luxury Leisure is recruiting a Customer Service Assistant in Maidstone, UK. After training, you will promote offers and events, provide refreshments, and guide customers on game choices with knowledge from your training.

You will handle cash and provide change as part of daily duties in a coin-based venue, with ID checks and gambling compliance in place. The role requires shift flexibility across Monday to Sunday, including nights.

Responsibilities

• Promoting offers, promotions and events.
• Providing refreshments and snacks to customers.
• Recommending games and alternative machines with product knowledge from training.
• Handling cash and providing change as a coin-based business.

Job description

Shift pattern: Monday-Sunday, Mornings, Evenings, Overnights. Full flexibility across the week required, working 2 out of 7 days per week.

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

• Promoting our excellent offers, promotions and events.
• Providing refreshments and snacks to our customers.
• Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
• As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.

Customer Service Assistant • Maidstone, UK