Customer Service Assistant

Wickes; Huntingdon; On-site; GBP 12,398 - 17,908; Part time

Benefits offered by this job

Wage by age band (£12.71 phr / £12.00–

Job summary

Wickes in the United Kingdom is offering a permanent part-time role of 12 hours per week. You’ll help customers, ensure a friendly checkout, and support store operations with a smile. Full training and development opportunities are provided to help you grow.

We value a proactive customer-focused approach and offer a benefits package including shift pay by age, a generous discount, pension contributions and annual leave. We welcome applicants from all backgrounds.

Qualifications

• Please apply with an up-to-date CV attached.
• Applications without CVs will not be accepted.
• Experience in customer service preferred.

Responsibilities

• Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service.

Skills

Customer service

Communication

Job description

Overview

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile. Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world. This is a permanent part-time role, consisting of 12 hours a week.

Responsibilities

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

Qualifications

Please ensure to apply with an up-to-date CV attached. Applications without CVs currently will not be accepted.

Benefits

• If you are 21 years and over £12.71 phr, 18-20 years £12.00 phr, and under 18 years £8.82 phr.
• Up to £300 per month gain share bonus.
• Up to 10% employer pension contribution.
• Up to 35 days of annual leave including 8 days of bank holidays.

Other financial and wellbeing benefits include:

• 20% colleague discount
• Save-as-you-earn scheme
• Cashback health scheme
• Cycle to work
• Life assurance
• Peppy
• Aviva Digital GP
• Financial Education & loans
• Discount platform including savings and cash back at numerous retailers
• Savings on gym membership

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do. We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require adjustments to be able to apply, please submit a reasonable adjustment form below. If you require any support or reasonable adjustments, please let us know here.

Salary Dependent on Age.