Customer Service Assistant

Wickes; High Wycombe; Presencial; GBP 12.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Gain share bonus

Pension up to 10%

Annual leave 35 days

Staff discount 20%

Discount platform & wellbeing benefits

Descripción de la vacante

Wickes is hiring for a customer-facing role in our store. You will be helping customers, keeping shelves stocked and ensuring a friendly shopping experience.

The role involves working 2 x 4 hour shifts on Monday and Thursday as part of a 3 month seasonal contract. You will be supported with training and development, and will gain access to a benefits package including a tiered pay scale by age, a potential gainshare bonus, a pension contribution and generous annual leave.

Formación

• Experience in customer-facing retail roles is preferred.
• Excellent communication and interpersonal skills are essential.
• Ability to deliver a high level of customer service consistently.

Responsabilidades

• Assist customers on the shop floor and at points of sale.
• Ensure customers receive friendly, helpful and professional service.
• Support stock management, ensure shelves are well presented and assist with deliveries as needed.

Conocimientos

Customer service

Retail experience

Descripción del empleo

The Role...

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile. Of course, while you're creating a helpful and friendly customer experience, we'll be thinking of new ways to reward, develop and invest in you. You'll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

Shifts...

2 x 4 hour shifts on Monday and Thursday.

This is a 3 month seasonal contract

About you...

Every day you'll be dealing with and assisting customers, so it's important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

What can we offer you?

You'll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We'll also equip you with a benefits package that includes:

• If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
• Up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do.

We're a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.

*Salary Dependent on Age