Customer Service Assistant

Wickes; Bury St Edmunds; Presencial; GBP 12.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Gain share bonus

Pension contributions

35 days annual leave (incl bank)

Staff discount

Cycle to work

Life assurance

Aviva Digital GP

Descripción de la vacante

Wickes in the United Kingdom is hiring for a part-time 20-hour role at the store level. You'll focus on delivering a friendly customer experience, helping shoppers, keeping trolley bays tidy, and ensuring stock and deliveries are in place.

You'll receive training and a benefits package, including a gain share bonus and pension contributions, plus generous annual leave and staff discounts. If you value a down-to-earth company where you can grow, apply today.

Formación

• Experience in a customer-facing role preferred.
• Commitment to delivering high-quality customer service.

Responsabilidades

• Assist customers to create a helpful in-store experience.
• Maintain stock and store presentation with items in the right place.
• Support deliveries and checkout with a smile.

Conocimientos

Customer service

Retail experience

Descripción del empleo

The Role...

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

This role is for a 20 hour part-time contract, that will require you to work at least 1 day at the weekend.

About you...

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

• If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
• Up to £300 per month gain share bonus
• Up to 10% employer pension contribution
• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.

*Salary Dependent on Age