Customer Service Assistant

Wickes; Greater London; Presencial; GBP 12.000 - 18.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Gain share bonus

Pension contribution

Annual leave 35 days incl. bank hols

Colleague discount 20%

Save-as-you-earn

Cashback health scheme

Cycle to work

Life assurance

Peppy

Aviva Digital GP

Financial education & loans

Discount platform & gym savings

Descripción de la vacante

Wickes is seeking a friendly, customer-focused team member for a part-time store role in London. You will help customers, keep aisles tidy, and ensure smooth checkout experiences. The role offers training, support and development opportunities within a down-to-earth environment.

Shifts are on Fridays and Saturdays, totaling 12 hours per week. Salary varies by age, with benefits including a gain share option, pension contribution, generous leave, and a range of wellbeing perks.

Formación

• Daily interactions with customers to deliver a helpful service.
• Experience in a similar retail role is preferred.

Responsabilidades

• Assist customers and maintain a high level of service.
• Support store operations including stock placement and checkout processes.

Conocimientos

Customer service

Descripción del empleo

The Role...

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you’re creating a helpful and friendly customer experience, we’ll be thinking of new ways to reward, develop and invest in you. You’ll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

Shifts...

This is a part time role, consisting of 12 hours a week. Shifts will run on a Friday and Saturday, so flexibility for those days will be essential.

About you...

Every day you’ll be dealing with and assisting customers, so it’s important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We’ll also equip you with a benefits package that includes:

• If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.


• Up to £300 per month gain share bonus


• Up to 10% employer pension contribution


• Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include:

• 20% colleague discount


• Save-as-you-earn scheme


• Cashback health scheme


• Cycle to work


• Life assurance


• Peppy


• Aviva Digital GP


• Financial Education & loans


• Discount platform including savings and cash back at numerous retailers


• savings on gym membership.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do. We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.

*Salary Dependent on Age