Customer Service Apprentice: Earn While You Learn

Northumbria Healthcare NHS Foundation Trust; Tynemouth; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Paid annual leave

Mandatory training

Protected time for studies

NHS discounts

Job summary

Northumbria Healthcare NHS Foundation Trust is recruiting for NHS Business Service Practitioner Apprenticeships. The 15-month programme combines on-the-job training with a Level 2 Customer Service qualification, designed for those starting their NHS career.

Staff are employed on apprentice contracts, giving the opportunity to earn while they learn, with ongoing pastoral support, development reviews, and access to paid annual leave, mandatory training, and NHS discounts.

Qualifications

• Excellent communication skills and a professional attitude are essential.
• Teamwork and interpersonal abilities are important for patient-focused service.
• Participation in a Level 2 Customer Service apprenticeship is required.

Skills

Communication skills

Teamwork

Professional attitude

Interpersonal skills

Education

Level 2 Apprenticeship in Customer Service

Job description

Northumbria Healthcare NHS Foundation Trust is recruiting for NHS Business Service Practitioner Apprenticeships. The 15-month programme combines on-the-job training with a Level 2 Customer Service qualification, designed for those starting their NHS career.

Staff are employed on apprentice contracts, giving the opportunity to earn while they learn, with ongoing pastoral support, development reviews, and access to paid annual leave, mandatory training, and NHS discounts.