Customer Service Apprentice

Specsavers; Evesham; On-site; Full time

Job summary

An established industry player is seeking enthusiastic individuals for a Customer Service Apprentice role. This exciting opportunity allows you to gain valuable skills over 13 months in a supportive environment. You'll be part of a dedicated team, learning the ins and outs of retail while providing top-notch customer service. With a focus on personal development and growth, this apprenticeship offers not only a paid position but also numerous perks, including discounts and additional leave. If you're ready to embark on a rewarding career in optics, this is the perfect chance to shine!

Benefits

Employee discounts

Pension scheme

Headspace app subscription

Paid day off on birthday

Enhanced family leave

Company sick pay

Employee support service

Qualifications

• Passion for providing excellent customer service.
• Confidence in using IT systems and communication skills.

Responsibilities

• Provide exceptional customer service in a retail environment.
• Support customers and assist with their needs effectively.

Skills

Customer Service

Teamwork

IT Skills

Communication

Initiative

Job description

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So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Customer Service Apprentice role could be perfect for you.

We are currently looking for individuals who are enthusiastic about providing great Customer Service and would like to pursue a career in retail or management. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.

Our store

Based in Evesham.

Our team

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• £7.75 an hour
• 37.5 hours a week - weekend working essential
• We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription to the Headspace app
• Eyecare and hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay
  
  

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Customer Service Apprentice. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)
  
  

Find out more

For more detailed information about the Specsavers Apprenticeship programme, please click the link below.

Apprenticeships at Specsavers | Specsavers UK Careers

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Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Internship

Job function

• Job function

  Sales, Other, and Customer Service

• Industries

  Retail

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