Customer Service Apprentice

Specsavers; Banbury; On-site; GBP 16,000; Full time

Job summary

An established industry player is offering an exciting Customer Service Apprenticeship in a vibrant retail environment. This 13-month program allows you to gain hands-on experience while receiving full-time training and a competitive wage. You will be part of a supportive team, learning valuable skills that will set the foundation for a successful career in retail or management. With fantastic perks, including additional time off for your birthday and enhanced benefits after a year, this opportunity is perfect for those passionate about customer service and personal development. Don't miss your chance to apply today!

Benefits

Discounted Benefits Scheme

Additional Day Off for Birthday

Confidential Employee Helpline

Clinical Development Opportunities

Discounted Hearing and Eye Care Benefits

Enhanced Sick Pay

Enhanced Family Leave Pay

Qualifications

• Enthusiastic individuals eager to deliver great customer service.
• Willingness to step out of comfort zones and try new things.

Responsibilities

• Deliver excellent customer service and support customers effectively.
• Develop skills through a paid apprenticeship in a friendly team.

Skills

Customer Service Passion

Teamwork Skills

Initiative

IT Systems Confidence

Communication Skills

Openness to Feedback

Job description

Customer Service Apprentice - Hertford

Are you a proactive people person, passionate about retail and providing excellent customer service? If so, this could be the perfect opportunity for you. If you've ever considered a career in optics, this Customer Service Apprenticeship might be just what you're looking for.

We are seeking enthusiastic individuals eager to deliver great customer service and pursue a career in retail or management. This 13-month apprenticeship offers you the chance to develop your skills and confidence through paid full-time training, supported by a friendly, experienced team.

What’s on offer?

Our apprenticeship scheme provides a solid foundation for a successful career in a reputable company, along with a full-time wage. You will spend 15-18 months in a paid role while learning your trade with the support of our passionate team.

• Salary: £8.00 per hour - £15,600 per annum
• Full-time: 37.5 hours per week, including weekends
• Specsavers Perks – our discounted benefits scheme
• Additional day off for your birthday
• WeCare – UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Discounted hearing and eye care benefits
• Enhanced sick pay after one year of service
• Enhanced pay for family leave (Maternity/Paternity, etc.)

What we’re looking for?

If this sounds like you, here are some skills we value for a Customer Service Apprentice:

• Passion for delivering excellent customer service and making customers’ lives easier
• Strong teamwork skills
• Good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Willingness to step out of your comfort zone and try new things
• Openness to feedback and development, with a supportive attitude

Find out more

For detailed information about the Specsavers Apprenticeship programme, please click the link below.

Apprenticeships at Specsavers | Specsavers UK Careers

Interested? This position will close once filled, so apply today!

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