Customer Service Apprenticeship - Solihull Specsavers

Getting In Limited; Metropolitan Borough of Solihull; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits in the heart of Solihull with a leading optical group. This Customer Service Apprenticeship offers a chance to develop essential skills while working in a dynamic team environment. You'll be the friendly face welcoming customers, providing them with expert advice, and ensuring their needs are met. With training provided to help you excel in customer service, this apprenticeship is perfect for those looking to start a fulfilling career in a supportive and innovative company. Join a family-run business that values its employees and is committed to your growth and success!

Qualifications

• Strong communication and organisation skills are essential.
• Ability to work well in a team and handle administrative tasks.

Responsibilities

• Provide excellent customer service and advice.
• Efficiently handle orders and answer phone calls.

Skills

Communication skills

Organisation skills

Administrative skills

Team working

Education

Level 2 Customer Service Practitioner Apprenticeship Standard

Job description

Apply to: Customer Service Apprenticeship - Solihull Specsavers

Customer Service Apprenticeship - Solihull Specsavers

Apply From: 10/01/2025

Learning Provider

Delivered by SPECSAVERS OPTICAL SUPERSTORES LIMITED

Employer

SPECSAVERS OPTICAL SUPERSTORES LIMITED

Vacancy Description

• Giving customers top-notch advice
• Giving customers a warm welcome to the store
• Dealing with orders
• Efficiently answering telephone calls to the store
• Advising customers that their hearing aids/glasses are ready or delayed as appropriate

Key Details

Vacancy Title: Customer Service Apprenticeship - Solihull Specsavers

Employer Description

Specsavers is a truly talented organisation and the world's largest privately-owned optical group. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family-run business, continuing to go from strength to strength and proud of it.

Vacancy Location

90 High Street B91 3TA

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000294859

Key Dates

Apply From: 10/01/2025

Closing Date For Applications: 2025-01-21 23:59:59

Interview Begin From: TBD

Possible Start Date: 2025-02-04

Training

Training to be Provided

• Level 2 Customer Service Practitioner Apprenticeship Standard
• Functional Skills English and maths if required
• Blended on/off-the-job training and location to be confirmed

Skills Required

• Communication skills
• Organisation skills
• Administrative skills
• Team working

Apply Now