Apprentice Customer Service Practitioner

Getting In Limited; Gloucester; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking an Apprentice Customer Service Practitioner to join their dynamic team. This exciting opportunity involves handling customer inquiries, processing orders, and supporting procurement activities within a leading healthcare organization. As part of your apprenticeship, you will receive comprehensive training and gain valuable experience in a supportive environment. With a strong emphasis on personal development, you will enhance your skills in communication, organization, and problem-solving while contributing to a vital service in the community. Take the first step towards a rewarding career in customer service with this fantastic apprenticeship opportunity.

Benefits

Flexible working opportunities

Generous annual leave allowance

Access to NHS pension scheme

Discounts at local shops and restaurants

Access to on-site nurseries

Discounted public transport

Health and wellbeing initiatives

Qualifications

• Participation in the Level 2 Customer Service Practitioner Apprenticeship.
• Completion of mandatory training and vocational assessments.

Responsibilities

• Processing orders and enquiries from customers and suppliers.
• Supporting low value tender exercises and general administration.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem-solving skills

Administrative skills

Logical thinking

Team working

Initiative

Education

Level 2 Customer Service Practitioner Apprenticeship

Job description

What do you want to search? Keyword Apprenticeship Type Location

Apprentice Customer Service Practitioner

Apply From: 21/12/2024

Learning Provider

Delivered by GLOUCESTERSHIRE COUNTY COUNCIL

Employer

Gloucestershire Hospitals NHS Foundation Trust

Vacancy Description

Be responsible for understanding and undertaking in a competent manner:

• The ordering of Goods, Services and Works.
• Processing enquiries received from Customers and Suppliers.
• Obtaining prices and quotations.
• Processing of orders compliant with the Trusts’ Standing Financial Instructions, Procurement Policy and current legislation.
• Supporting low value tender exercises.
• Seeking support and guidance from other Procurement staff.
• General customer service and administration duties.

Key Details

Vacancy Title

Apprentice Customer Service Practitioner

Employer Description

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county with a team of over 9,000 employees. We are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities, and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition, and a range of health and wellbeing initiatives to support you.

Vacancy Location

Victoria Warehouse The Docks GL1 2EL

Wage Frequency

Custom

Number of Vacancies

2

Vacancy Reference Number

1000292684

Key Dates

Apply From

21/12/2024

Closing Date For Applications

2025-01-08 23:59:59

Interview Begin From

Possible Start Date

2025-02-05 00:00:00

Training

Training to be Provided

To attend all mandatory components of the Apprenticeship including:

• Corporate Induction
• GHNHSFT mandatory training
• Department based vocational assessments
• Progress review meetings
• Additionally, 2 months before the end of your apprenticeship, you are required to meet with a member of the Apprenticeships and Careers Team to discuss careers advice and guidance.

To actively participate in the Trust’s appraisal/development conversation process. Undertake training as necessary in line with the development of the post and as agreed with line manager, as well as maintain and complete the Level 2 Customer Service Practitioner Apprenticeship within the timeframe.

Learning Provider

GLOUCESTERSHIRE COUNTY COUNCIL

Skills Required

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem-solving skills, Administrative skills, Logical, Team working, Initiative.

Apply Now