Customer Service Apprentice

Specsavers; Banbury; On-site; GBP 16,000 - 17,000; Full time

Job summary

Join the Specsavers team as a Customer Service Apprentice and be the friendly face in-store, delivering outstanding customer support. Over 13 months, you'll gain valuable skills while working full-time in a supportive environment. Enjoy benefits such as discounts, support services, and an additional day off on your birthday.

Benefits

Specsavers Perks

WeCare support service

Complimentary Headspace subscription

Eyecare and hearcare discounts

Additional paid day off on your birthday

Qualifications

• Enthusiastic about providing excellent customer service.
• Ability to work within a team.
• Willingness to learn and develop new skills.

Responsibilities

• Welcoming customers into store.
• Booking in eye tests.
• Pre-screening patients.
• Providing style advice.
• Measuring frames.
• Taking phone calls.

Skills

Customer Service

Communication

Teamwork

Job description

Wood Green, Specsavers

Specsavers. A household name and a Highstreet staple. And you could be part of the team.

As a Customer Service Apprentice at Specsavers, you’ll be the friendly face at the heart of our stores working among a team of experienced professionals, delivering unmatched customer service every single day. This Apprenticeship opportunity will give you the chance to spend 13 months building the skills and confidence that come with training in a paid full-time job, all the time surrounded by a friendly, highly-experienced team who will support you every step of the way.

Our store

Located in Wood Green, London.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• £7.75 per hour
• 40 hours per week
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!

Some of the responsibilities of this role include:

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Providing style advice
• Measuring frames
• Taking phone calls

Find out more

If you are comfortable with the responsibilities we’re looking for and are excited by this opportunity, we’re excited to hear from you.

For more detailed information about the Specsavers Apprenticeship programme, please click the link below.

Apprenticeships at Specsavers | Specsavers UK Careers

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