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Customer Service and Resourcing Apprentice

Getting In Limited

Wolverhampton

On-site

GBP 12,000 - 20,000

Full time

21 days ago

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Job summary

Une entreprise de recrutement basée à Wolverhampton propose un apprentissage en service client et recrutement. Vous accomplirez diverses tâches telles que la gestion des clients et le soutien aux candidats. Ce programme inclut une formation certifiée et des visites d'évaluateurs, offrant ainsi une excellente opportunité d'acquérir des compétences précieuses.

Qualifications

  • Capacité à utiliser le téléphone pour contacter des clients.
  • Compétences organisationnelles et d'attention aux détails.
  • Qualités en service client et aptitude à travailler en équipe.

Responsibilities

  • Gérer les candidatures et soutenir les clients.
  • Utiliser les systèmes informatiques pour enregistrer les clients.
  • Effectuer des tâches administratives.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience

Education

NVQ Level 3 in Customer Service

Job description

What do you want to search? Keyword Apprenticeship Type Location

Customer Service and Resourcing Apprentice

Customer Service and Resourcing Apprentice
, Apply From: 17/06/2025
Learning Provider
Delivered by IN-COMM TRAINING AND BUSINESS SERVICES LIMITED
Employer
STAFF DIRECT 4 U LIMITED
Vacancy Description

Day to day tasks include:

  • Using the telephone to contact clients
  • Develop and support relationships with candidates
  • Supporting with applications to the agency
  • Using IT systems to register clients
  • Answering the telephone calls
  • Booking appointments
  • Liaising with candidates on a day-to-day basis
  • Administration duties
  • Meeting candidates and customers face to face
Key Details
Vacancy Title
Customer Service and Resourcing Apprentice
Employer Description
Staff Direct 4U LTD are one of the leading Recruitment Companies based in Wolverhampton. We specialise in offering jobs in the West Midlands area where were currently supplying several Blue Chip Companies, we also cater for jobs outside of these areas. We are able to offer staff to employers and vacant positions to candidates on a temporary or permanent job basis. Staff Direct 4U LTD provide flexible and cost effective recruitment solutions across all business sectors on both a temporary and permanent basis, with its commitment to customer service and quality standards, Staff Direct 4U LTD have an exceptional reputation.
Vacancy Location
87 DARLINGTON STREET WOLVERHAMPTON WV1 4EX
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000298910
Key Dates
Apply From
17/06/2025
Closing Date For Applications
2025-03-12 23:59:59
Interview Begin From
Possible Start Date
2025-03-17 00:00:00
Training
Training to be Provided

This is a Customer Service Level 3 apprenticeship which is delivered over a 15 - month period. You will be required to attend an initial induction period at the training site, In-Comm Training Services in Aldridge, WS9 8UG, followed by monthly assessor visits to you in your company.

Training will include:

  • NVQ Level 3 in Customer Service
  • Employer Rights and Responsibilities
  • Personal Learning and Thinking Skills
  • 20% off the job training
Learning Provider
IN-COMM TRAINING AND BUSINESS SERVICES LIMITED
Skills Required

Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsPresentation skillsAdministrative skillsAnalytical skillsLogicalTeam workingInitiativeNon judgementalPatience

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