Customer Service Agent

s1jobs; Kilmarnock; On-site; GBP 22,500 - 27,500; Full time

Benefits offered by this job

Competitive salary and commission structure

Comprehensive training

Friendly work environment

Opportunities for career progression

Job summary

A leading recruitment firm is seeking a Customer Sales Agent to join their team in Ayrshire. You will handle customer communications, provide product advice, and drive sales. Ideal candidates will have excellent communication skills and a goal-oriented mindset. This full-time position offers a competitive salary of £25,000 plus monthly bonuses, along with training and career progression opportunities.

Qualifications

• Sales experience desired but not essential.
• Customer Service/Retail experience.
• Excellent communication and interpersonal skills.
• Strong persuasive skills with ability to upsell.
• Goal-oriented with drive to meet targets.
• Proficient in using CRM software and Microsoft Office.
• A positive attitude and ability to thrive in fast-paced environment.

Responsibilities

• Handle inbound and outbound sales calls professionally.
• Identify customer needs and present suitable products.
• Upsell additional products to enhance customer satisfaction.
• Build and maintain strong customer relationships.
• Achieve and exceed individual and team sales targets.
• Keep accurate records of customer interactions.
• Collaborate with the sales team to share best practices.

Skills

Sales experience

Customer Service/Retail experience

Excellent communication skills

Strong persuasive skills

Goal-oriented

Proficient in CRM software

Positive attitude

Tools

CRM software

Microsoft Office Suite

Job description

Base pay range

Position: Customer Sales Agent

Location: Ayrshire

Salary: 25,000 + monthly bonus

Pertemps are recruiting Customer Sales Adviser to join our Ayrshire based client. The role will involve handling multi-channel customer communication, providing product advice and selling a solution on every call. We are keen to speak to candidates with the drive to succeed in a targeted sales environment.

Responsibilities

• Handle inbound and outbound sales calls with professionalism and enthusiasm.
• Identify customer needs and present suitable products and services to drive sales.
• Upsell additional products and services to enhance customer satisfaction and increase revenue.
• Build and maintain strong relationships with customers to foster loyalty and repeat business.
• Achieve and exceed individual and team sales targets.
• Keep accurate records of customer interactions and sales activities in our CRM system.
• Collaborate with the sales team to share best practices and contribute to team goals.

About You

• Sales experience desired but not essential
• Customer Service/Retail experience
• Excellent communication and interpersonal skills.
• Strong persuasive skills with the ability to upsell effectively.
• Goal-oriented with a drive to meet targets
• Proficient in using CRM software and Microsoft Office Suite.
• A positive attitude and the ability to thrive in a fast-paced environment.

Benefits

• Competitive salary and commission structure.
• Comprehensive training and ongoing professional development.
• A supportive and friendly work environment.
• Opportunities for career progression within the company.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Staffing and Recruiting