Customer Service Agent

ZIGUP plc; Crawley; On-site; GBP 28,000 - 33,000; Full time

Job summary

Join a leading vehicle rental specialist as a Customer Service Agent in Crawley. You will manage customer needs and ensure excellent service. Enjoy comprehensive training, a competitive salary, and numerous benefits including a bonus scheme and well-being services.

Benefits

Quarterly bonus scheme

Annual leave starting at 24 days

Life assurance

Well-being services

Vehicle-leasing schemes

Pension and share schemes

Benefits App with discounts

Flexible pay options

Qualifications

• Excellent customer service skills required.
• Administration ability and a calm attitude needed.

Responsibilities

• Manage customer needs and coordinate vehicle movements.
• Ensure excellent service in a fast-paced environment.

Skills

Customer Service

Administration

Job description

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Customer Service Agent

Reference: MAY20258843

Expiry date: 09:16, Wed, 11th Jun 2025

Location: Crawley

Benefits: superb

Salary: £28,144 pa + bonus up to £1,407 pa OTE
Weekly Hours: 42.5 hours / week

As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.

As a Customer Service Agent, you will manage customer needs, coordinate vehicle movements, and ensure excellent service in a fast-paced environment.

What we offer:

• A competitive basic salary
• Quarterly bonus scheme (up to £1,407 pa OTE)
• Annual leave starting at 24 days, increasing with service, plus birthday leave
• Life assurance
• Well-being services including 24/7 GP, mental health support, physiotherapy, and health plans
• Vehicle-leasing schemes
• Pension and share schemes
• Benefits App with discounts and cashback
• Wagestream for flexible pay options

We provide comprehensive induction training, so no prior industry experience is necessary. All you need is excellent customer service skills, administration ability, a calm attitude, and a Full UK or EU Driving Licence.

Join our team at Auxillis, part of ZIGUP, and enjoy opportunities for growth, security, and a vibrant work environment.