Customer Service Advisors

Confidential; Ipswich; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Full training provided

Supportive team environment

Central Redhill location

Contract: 3 months

Job summary

Confidential in Ipswich is seeking Customer Service Advisors on a 3-month contract, working Monday to Friday, 9am to 5pm. The role offers a competitive hourly rate of £13.50 and an opportunity to join a friendly team.

You will handle enquiries by phone, email and chat, resolve issues with care, and update records in internal systems. Training is provided and extension potential may exist depending on performance.

Qualifications

• Strong communication and problem solving skills.
• Customer-focused attitude and proactive approach.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Handle customer enquiries via phone, email, and chat in a professional and friendly manner.
• Resolve issues efficiently while maintaining high customer satisfaction.
• Accurately update customer records and manage data in internal systems.
• Work collaboratively with team members and other departments.

Skills

Communication skills

Problem solving

Customer focus

Fast-paced work

Job description

Customer Service Advisors - Ipswich

13.50 per hour 3 Month Contract Monday - Friday, 9am - 5pm

Are you passionate about providing excellent customer service?

We're looking for enthusiastic and reliable Customer Service Advisors to join a friendly team in Ipswich, on a 3 month contract.

What you'll do:

• Handle customer enquiries via phone, email, and chat in a professional and friendly manner
• Resolve issues efficiently while maintaining high customer satisfaction
• Accurately update customer records and manage data in internal systems
• Work collaboratively with team members and other departments

What we're looking for:

• Strong communication and problem solving skills
• A proactive and customer focused attitude
• Ability to work in a fast-paced environment
• Previous customer service experience is a plus, but not essential

What's on offer:

• 13.30 per hour, paid weekly
• Full training provided
• Supportive team environment
• Central Redhill location, easily accessible by public transport
• Contract: 3 months, with potential for extension

Hours: Full-time, Monday to Friday

If you enjoy helping people and want to gain valuable experience in a dynamic role, we'd love to hear from you.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.