Customer Service Advisor - Croydon

Centrica; Leeds; On-site; GBP 22,000 - 28,000; Full time

Job summary

Centrica in Leeds is seeking a proactive, professional administrator to support a busy office or contact centre environment. You will thrive with a diligent, detail‑focused approach and be comfortable handling customer and client enquiries.

Key tasks include maintaining accurate information across systems, prioritising workloads as priorities shift, and using Microsoft Office applications such as Outlook, Word and Excel. A positive, team‑oriented attitude is essential.

Qualifications

• Experience in an office, customer service or contact centre setting is essential.
• Strong written and verbal communication skills.
• Professional approach when dealing with customer enquiries.
• Attention to detail and accurate information across systems.

Skills

Administration experience

Communication skills

Attention to detail

Microsoft Office (Outlook, Word, Excel

Tools

Microsoft Office

Job description

About You

We’re looking for someone who is proactive, professional and comfortable working in a busy office or contact centre environment. You’ll be a strong fit if you have:

• Previous administration experience within an office, customer service or contact centre setting is essential
• Strong communication skills, both written and verbal.
• A confident and professional approach when dealing with customer and client enquiries.
• Good attention to detail and the ability to keep information accurate across systems.
• The ability to prioritise workload and adapt when priorities change.
• Confidence using Microsoft Office, including Outlook, Word and Excel.
• A positive, team-focused attitude and willingness to support colleagues where needed.