Customer Service Advisor — Inbound/Outbound Support (Office-Based)

Zest Group; Upton; Presencial; GBP 24 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly pay

Modern Bournemouth office

Onsite chef

Subsidised meals

Annual leave 22 days increasing to 27

Wellbeing support

Resumo da oferta

Zest Group in Bournemouth is hiring a Customer Service Advisor to join our dedicated team. You will handle inbound and outbound calls, provide solutions for appliance repair and care, and deliver outstanding service with a positive, can-do attitude.

We offer a competitive salary of £26,500 with bonus, 37.5 hours per week, weekly pay, 22 days holiday increasing to 27 with tenure, an onsite chef, subsidised meals, and wellbeing support.

Qualificações

• Experience in a fast-paced customer service environment.
• Excellent verbal and written communication skills.
• Strong problem-solving and on-your-feet thinking abilities.
• Empathetic approach to customer needs and concerns.
• Positive attitude with adaptability to changing circumstances.
• Commitment to teamwork and collaboration.
• Desire to learn, grow, and take on new challenges.

Responsabilidades

• Handle inbound and outbound calls to assist customers.
• Provide solutions and support for appliance repair and care.
• Deliver outstanding customer service and resolve issues promptly.

Conhecimentos

Customer service

Communication

Problem solving

Empathy

Teamwork

Adaptability

Willingness to learn

Descrição da oferta de emprego

Zest Group in Bournemouth is hiring a Customer Service Advisor to join our dedicated team. You will handle inbound and outbound calls, provide solutions for appliance repair and care, and deliver outstanding service with a positive, can-do attitude.

We offer a competitive salary of £26,500 with bonus, 37.5 hours per week, weekly pay, 22 days holiday increasing to 27 with tenure, an onsite chef, subsidised meals, and wellbeing support.