Customer Service Advisor — Growth & Overtime Pay

Nicholas Associates Group Limited; Saltaire; On-site; GBP 18,000 - 19,000; Full time

Job summary

Nicholas Associates Group Limited is recruiting a Customer Service Advisor in Shipley to join a busy team on a temporary to permanent basis after a 12-week probation. You will deliver outstanding service and support customers with enquiries.

This role offers a friendly office environment, overtime premium, and clear career progression. Apply now to develop your customer service skills within a supportive company.

Qualifications

• Previous customer service experience preferred.
• Organised and computer literate.
• Customer-focused mindset.

Responsibilities

• Deliver outstanding customer service to clients
• Handle customer queries and issues efficiently and professionally
• Support customers with enquiries, account management, and problem resolution
• Maintain accurate and up-to-date client records
• Work closely with internal teams to ensure a high level of customer satisfaction

Job description

Nicholas Associates Group Limited is recruiting a Customer Service Advisor in Shipley to join a busy team on a temporary to permanent basis after a 12-week probation. You will deliver outstanding service and support customers with enquiries.

This role offers a friendly office environment, overtime premium, and clear career progression. Apply now to develop your customer service skills within a supportive company.