Customer Service Advisor — Growth & Collaboration

Huntress - Maidstone; Maidstone; On-site; GBP 24,000 - 30,000; Full time

Job summary

Huntress - Maidstone is seeking a Customer Service Advisor to join our friendly team. You will handle inquiries via phone, email and chat, delivering helpful support and maintaining accurate records of customer interactions.

This role offers a supportive environment with opportunities for professional growth. We value inclusion and expect applicants to have the right to work in the UK and to contribute to a positive customer experience.

Qualifications

• Previous experience in customer service.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities and attention to detail.
• Positive attitude and a team player mentality.

Responsibilities

• Engage with customers via phone, email, and chat to resolve inquiries and provide support
• Maintain detailed records of customer interactions and feedback
• Collaborate with team members to continuously improve customer satisfaction
• Addressing customer enquiries, resolving issues, and providing top-notch support

Skills

Customer service experience

Strong communication

Interpersonal skills

Problem solving

Team player

Job description

Huntress - Maidstone is seeking a Customer Service Advisor to join our friendly team. You will handle inquiries via phone, email and chat, delivering helpful support and maintaining accurate records of customer interactions.

This role offers a supportive environment with opportunities for professional growth. We value inclusion and expect applicants to have the right to work in the UK and to contribute to a positive customer experience.