Customer Service Advisor - Full Time

TN United Kingdom; Aberdeen City; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor at Aberdeen Airport. This full-time role offers a competitive salary and the chance to be part of a dedicated team that prides itself on delivering exceptional customer experiences. As a Customer Service Advisor, you'll engage with customers, ensuring their needs are met with a smile, while also handling cash and maintaining payment systems. The company values individuality and offers opportunities for growth and development, making it an exciting place to work. If you're passionate about customer service and looking for a rewarding career, this is the perfect opportunity for you.

Benefits

Full Uniform

Training and Development

Company Pension

Qualifications

• Passion for providing outstanding service.
• Ability to take initiative and make choices for customers.
• Excellent time keeping and reliability.

Responsibilities

• Serve customers ensuring a seamless tailored experience.
• Handle cash and work the cash register.
• Complete report sheets and log sheets as instructed.

Skills

Customer Service

Communication Skills

Team Player

Time Keeping

Reliability

Job description

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Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

9e76815f3a9f

Job Views:

14

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Customer Service Advisor - Aberdeen Airport – Full time 42 Hours Per Week- £25,116.00 Per Annum

We're looking for a Customer Services Adviser who will be the face of our business, bringing outstanding customer service within the Airport sector.

You'll join a team that takes a real pride in what they do. They take pride in their Customer Service and most of all, you'll join a company that takes pride in its people.

As a Customer Services Adviser, you will contribute to a passionate and friendly team working in a fast-paced setting. You'll get given every chance to progress within a company that invests in its people. We celebrate individuality, and reward and recognise employees who go beyond the plate.

Could you bring your spark to our Team? Here's what you need to know before applying:

Your key duties will include:

• Serving customers, ensuring they receive an easy and seamless tailored experience
• Handling cash and working the cash register
• Completing report sheets and log sheets as instructed
• Carrying out relevant basic maintenance of payment machines and entry and exit barriers
• Ensure that patrols are carried out at all times in accordance with the sites KPI’s

So, could you be our Ideal Candidate?

Do you havea passion for providing outstanding service, greeting customers with a smile and serving them with pride?

Are you able to take initiative and make choices that are right for our customers?

Do you have a desire to succeed in your role?

We are looking for an excellent team player with great communication skills. Someone who possesses the skills to work under pressure. So, if you feel that you can demonstrate good time keeping and reliability and also havea safety-first mind set, then please apply today. We'd love to hear from you.

We'll ensure you're rewarded for all your hard work, which is why we offer a competitive benefits package which includes but is not limited to:

• £11.50 per hour
• Full Uniform
• Training and development
• Company Pension

For this role a Full driving license is essential

With exciting projects and an atmosphere of fostering and support, staff have the chances to fulfil their potential while aiming for excellence in their work.

We are focused on ensuring APCOA is a fair place to workregardless of age, race, gender, sexuality or level in the organisation.We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.