Customer Service Advisor — Fast-Paced Support Pro

Copart UK Limited; Sandy; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading vehicle auction company is looking for a Customer Service Advisor at their Operation Centre in Sandy. In this role, you will respond to a high volume of inbound and outbound calls, assist customers with sales and return queries, and manage administrative tasks. Ideal candidates need excellent customer service skills, clear communication, and the ability to multi-task in a busy environment. Enjoy benefits like holiday allowance, healthcare plans, and a contributory pension scheme.

Benefits

23 days of holiday plus bank holidays

Paid volunteer day

Healthcare Cash Plan

Pension scheme

Discounted shares

Cycle to Work Scheme

Life insurance

Exclusive discounts

Goal support services

Qualifications

• Strong customer service skills are essential for the role.
• Effective written and verbal communication skills are required.
• Attention to detail must be maintained in all tasks.

Responsibilities

• Respond promptly to high volume inbound and outbound calls.
• Assist members and traders with queries related to sales and returns.
• Provide administrative support associated with documentation.

Skills

Excellent customer service

Clear communication skills

Attention to detail

IT literate

Adaptable

Teamwork

Job description

A leading vehicle auction company is looking for a Customer Service Advisor at their Operation Centre in Sandy. In this role, you will respond to a high volume of inbound and outbound calls, assist customers with sales and return queries, and manage administrative tasks. Ideal candidates need excellent customer service skills, clear communication, and the ability to multi-task in a busy environment. Enjoy benefits like holiday allowance, healthcare plans, and a contributory pension scheme.