Customer Service Advisor - Durham

greenbean.vincere.io; Witton Gilbert; On-site; GBP 18,000 - 24,000; Full time

Job summary

Vincere is assisting a Durham-based client to hire Customer Service Advisors on a temporary ongoing basis, with the potential to convert to a permanent role for the right candidate. You will join a friendly team in central Durham, delivering high-quality service and using internal systems to assist customers.

Shifts run 8am–8pm, Monday to Sunday, with a 4-day workweek option and both full-time (37 hours) and part-time (27.5 hours) patterns.

Qualifications

• No prior experience required; full paid training provided.
• Shifts vary Monday to Sunday between 8am and 8pm.
• Office-based role in central Durham.

Responsibilities

• Provide exceptional customer care using internal systems.
• Handle customer inquiries efficiently and professionally.

Skills

Customer service

Flexible attitude

Job description

Join Our Team as a Customer Service Advisor based in Durham

Are you passionate about delivering great customer service? We’re working with a fantastic client based in the heart of Durham,to hireCustomer Service Advisorson a temporary ongoing basis — with the opportunity to secure a permanent role for the right person.

What You'll Do:

• Provide exceptional customer care while using various internal systems.
• Handle customer inquiries efficiently and professionally.

What We’re Looking For:

• A positive, flexible attitude —shifts will vary Monday to Sunday, between 8am and 8pm.
• Various shift patterns available, including a 4-day workweek!
• Both full-time (37 hours/week) and part-time (27.5 hours/week) options.
• Previous customer service experience is a big plus, but not essential as full paid training is provided!

Additional Info:

• This is an office-based role in central Durham.
• Successful applicants must pass a credit check and DBS check.