Customer Advisor

Search Consultancy; Sheffield; Hybrid; GBP 14,000 - 21,000; Full time

Job summary

Search Consultancy is seeking a Customer Relations Advisor in the United Kingdom on a temporary contract with the potential to go permanent. The role offers £12.71 per hour and hybrid working after training, with 36 hours per week across 5 days (3pm–10pm) and a fixed weekend day. You’ll deliver outstanding service and handle diverse enquiries across multiple systems.

Hybrid work up to 2–3 days from home after competency, and a pathway to permanent roles depending on business needs.

Qualifications

• Excellent customer service and communication skills.
• Good IT skills and confidence using multiple computer systems.
• A positive, professional attitude with the ability to adapt to different customer enquiries.
• Previous customer service experience in retail, hospitality, contact centres or similar environments is desirable but not essential.

Responsibilities

• Providing outstanding service to customers and handling a variety of enquiries.
• Ensuring every interaction is professional, helpful and efficient in a fast-paced environment.

Skills

Customer service

Communication

IT skills

Adaptability

Professional attitude

Tools

CRM systems

Computer systems

Job description

£12.71 per hour | Hybrid Working | Temporary Contract | Potential Permanent Opportunities

Are you passionate about delivering great customer service? Do you enjoy helping people and working in a fast-paced environment? If so, we'd love to hear from you.

Customer Relations Advisors to join our friendly and supportive team on a

temporary contract, with the possibility of securing a permanent role for successful candidates.

What you'll be doing

As a Customer Relations Advisor, you'll be providing outstanding service to customers, handling a variety of enquiries and ensuring every interaction is professional, helpful and efficient. This is a multi-skilled role where no two days are the same.

What we're looking for

Excellent customer service and communication skills.

Good IT skills and confidence using multiple computer systems.

A positive, professional attitude with the ability to adapt to different customer enquiries.

Previous customer service experience in retail, hospitality, contact centres or similar environments is desirable but not essential.

Hours of Work

36 hours per week

Working

5 days out of 7

• 3pm-10pm

A

fixed working day at the weekend is required.

Hybrid Working

Following your initial training and once you've successfully reached the required competency level, you'll have the opportunity to work

from home 2-3 days per week, provided you have a suitable home working environment.

Pay & Contract

£12.71 per hour

Opportunity to apply for permanent positions following the temporary assignment, subject to business requirements.

If you're customer-focused, enjoy working as part of a team and are looking for a rewarding opportunity with the potential to progress into a permanent career, we'd love to hear from you.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.