Customer Service Advisor (12 Month contract)

TN United Kingdom; Birmingham; On-site; GBP 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor for a 12-month contract in Birmingham. This role focuses on delivering exceptional customer service while driving sales and maintaining high standards in the store. The company offers excellent career opportunities, comprehensive training programs, and a supportive work environment. Join a fast-growing team where your contributions will directly impact customer satisfaction and business success. If you thrive in a dynamic setting and are passionate about helping customers, this is the perfect opportunity for you.

Benefits

Excellent career opportunities

Training & Mentoring programs

Bi-Annual store bonus scheme

Company Sick Pay

Access to exclusive perks via Perkbox

20 days holiday per year plus bank holidays

Responsibilities

• Contribute to achieving the store's financial targets.
• Identify and maximize potential from each customer to increase occupancy and revenue.
• Respond effectively to the diverse needs of each customer.

Job description

Customer Service Advisor (12 Month contract), Birmingham

Client: Gravity Recruit

Location: Birmingham, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Details

Job Reference: 242ca6b2dd80

Job Views: 5

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description

Customer Service Advisor (12 month Contract)

Location: Birmingham

Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join their Birmingham branch on a 12-month contract to cover maternity leave.

Job Purpose: To guarantee their customers an excellent level of service while ensuring the highest level of sales for the company.

Main Responsibilities

• Contribute to achieving the store's financial targets.
• Identify and maximize potential from each customer to increase occupancy and revenue.
• Respond effectively to the diverse needs of each customer.
• Ensure the store maintains a high standard of cleanliness.
• Adhere to all Health & Safety procedures for the benefit of customers and staff.
• Comply consistently with all company procedures.

Package

£25,500 + Package + Benefits (12-month contract)

• Excellent career opportunities in a fast-growing business.
• Training & Mentoring programs for career progression.
• Bi-Annual store bonus scheme.
• Company Sick Pay.
• Access to exclusive perks via Perkbox membership.
• 20 days holiday per year plus bank holidays.

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