Customer Service Advisor

Virtual Bridges; Southampton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A growing client in the Automotive industry is seeking a Customer Service Advisor for a Full-Time, Permanent position. The role involves managing service bookings, handling customer calls, and providing quotations. Join a supportive team with progression opportunities.

Benefits

Birthday off

Bonus scheme - Uncapped commission

Pension

Training and development - Progression opportunities

Responsibilities

• Manage inbound service bookings from customers.
• Take calls related to maintenance and book appointments.
• Make outbound calls to customers and upsell.
• Provide quotations to customers.

Skills

Attention to detail

Excellent verbal communication skills

Job description

Brook Street is working with a growing client in the Automotive industry that is seeking a Customer Service Advisor on a Full-Time, Permanent basis.

Main Duties

1. Manage inbound service bookings from customers.
2. Take calls related to maintenance and book appointments into the system.
3. Make outbound calls to customers and upsell where possible.
4. Provide quotations to customers.

Knowledge, Skills, Abilities, and Experience

• Attention to detail
• Excellent verbal communication skills

Company Benefits

• Birthday off
• Bonus scheme - Uncapped commission
• Pension
• Training and development - Progression opportunities

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.