Customer Service Advisor

Nobul Resourcing Solutions; Salford; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A well-established global leader is looking for a Customer Service Advisor in Salford. This full-time position involves providing customer support and ensuring high service standards without any sales pressure. Candidates must exhibit strong communication skills and a commitment to professional development. Enjoy a supportive work culture focused on employee wellbeing and career progression.

Qualifications

• Highly engaging and professional.
• An exceptional communicator (verbal and written).
• Self-motivated.

Responsibilities

• Handling customer enquiries via phone, email and web chat.
• Being first point of contact for business customers.
• Responding to customers in a timely manner.
• Investigating and resolving queries and complaints.

Skills

Customer Service Skills

Communication

Team Player

Time Management

Multi-tasking

Job description

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Nobul Resourcing Solutions provided pay range

This range is provided by Nobul Resourcing Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Customer Service Advisor (B2B) - Salford Quays

Manchester (hybrid)- 2/3 days a week in the Office

Full-time, Mon - Fri

Nobul are recruiting for a reputable, long-esablished global market-leader, helping to expand their B2B Client Advisor team. Rest assured, this is an exclusively customer service role with comprehensive training, NO SALES involved.

Are you a consultative, approachable person who is motivated to nurture long-term business relationships? Are you committed to your personal, professional development whilst enjoying work-life balance? Perhaps you are looking for an outstanding long-term career opportunity with progression and an enticing beneifts package? If so, STOP that draining job search and read on - this could be the opportunity that you have been dreaming of!

You will be responsible for:

• Handling customer enquiries via phone, email and web chat
• Being first point of contact for business customers
• Responding to customers in a timely manor
• Answering, investigating and resolving queries and complaints
• Record interractions on systems
• Delivering outstanding customer service, upholding the company's preceeding reputation
  
  

Successful candidates must be:

• Highly engaging and professional with strong customer service skills
• An exceptional communicator (verbal and written)
• A Strong team player (culture is at the heart of the company)
• Able to multi-task, prioritise and manage time effectively
• Self-motivated
  
  

In return, you will be given the opportunity to work for a trusted business who are committed to employee wellbeing, training and development, offering an unrivaled long-term career.

Does this sound like a bit of you? To be considered for this role, please click apply (before it's snapped up, these roles have proven to be popular)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Consumer Services

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