Customer Service Advisor - Remote

Silver Planet Group; Marlow; Remote; GBP 20,000 - 27,000; Full time

Job summary

Join a leading company as a full-time Customer Service Advisor in a fast-paced remote role with occasional office visits. You will enhance customer experience by handling inquiries via telephone, email, and live chat. Previous customer service experience is essential.

Qualifications

• Previous experience in a telephone-based customer service role is required.
• Ability to communicate via phone, email, live chat, and social media.

Responsibilities

• Provide customer support through various channels.
• Ensure the best level of service possible.

Skills

Communication

Customer Service

Multitasking

Job description

Fantastic opportunity to join our client as a full-time Customer Service Advisor. This is mainly a remote role, but you will be required to attend the office twice a month.

This is a fast-paced, varied role where you will communicate with customers via telephone, email, live chat, and social media to provide the best level of service possible.

If you have previous experience in a telephone-based customer service role, please apply today for more details!

Please note that we will only contact candidates who are suitable for the current positions based on their experience, training, and skills. If no suitable positions are available, your CV will not be kept for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage qualified applicants from all backgrounds to apply.