Customer Service Advisor

Nobul Resourcing Solutions; Manchester; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

Nobul Resourcing Solutions is seeking a Customer Service Advisor for their team in Manchester. This full-time role involves supporting B2B clients with no sales involved, focusing on providing excellent customer service while nurturing business relationships. Comprehensive training will be provided to ensure personal and professional growth.

Qualifications

• Strong communication skills, both verbal and written.
• Engaging and professional demeanor.
• Ability to manage time effectively.

Responsibilities

• Handle customer enquiries via phone, email and web chat.
• Investigate and resolve queries and complaints.
• Deliver outstanding customer service.

Skills

Customer Service

Communication

Teamwork

Multi-tasking

Job description

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Customer Service Advisor (B2B) - Salford Quays

Manchester (hybrid)- 2/3 days a week in the Office

Full-time, Mon - Fri

Nobul are recruiting for a reputable, long-esablished global market-leader, helping to expand their B2B Client Advisor team. Rest assured, this is an exclusively customer service role with comprehensive training, NO SALES involved.

Are you a consultative, approachable person who is motivated to nurture long-term business relationships? Are you committed to your personal, professional development whilst enjoying work-life balance? Perhaps you are looking for an outstanding long-term career opportunity with progression and an enticing beneifts package? If so, STOP that draining job search and read on - this could be the opportunity that you have been dreaming of!

You Will Be Responsible For

• Handling customer enquiries via phone, email and web chat
• Being first point of contact for business customers
• Responding to customers in a timely manor
• Answering, investigating and resolving queries and complaints
• Record interractions on systems
• Delivering outstanding customer service, upholding the company's preceeding reputation
  
  

Successful Candidates Must Be

• Highly engaging and professional with strong customer service skills
• An exceptional communicator (verbal and written)
• A Strong team player (culture is at the heart of the company)
• Able to multi-task, prioritise and manage time effectively
• Self-motivated
  
  

In return, you will be given the opportunity to work for a trusted business who are committed to employee wellbeing, training and development, offering an unrivaled long-term career.

Does this sound like a bit of you? To be considered for this role, please click apply (before it's snapped up, these roles have proven to be popular)!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

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