Customer Service Advisor

TieTalent; Ruislip; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading insurance provider is seeking a motivated Customer Service Advisor in Ruislip. The role involves engaging with customers, meeting sales targets, and providing excellent service. Ideal candidates will have a background in customer service or sales and be eager to grow within the insurance sector.

Benefits

Full training and support

Clear career development pathways

Supportive team environment

Qualifications

• Experience in a customer service or sales environment, ideally with targets.
• Confident, enthusiastic, and motivated to succeed.
• Eagerness to learn and develop within the insurance industry.

Responsibilities

• Speaking with new and existing customers to understand their needs.
• Building rapport and trust to ensure a high-quality customer experience.
• Working towards individual and team KPIs and sales targets.

Skills

Communication

Interpersonal skills

Problem-solving

Sales

Job description

About

Customer Service Advisor – Insurance Ruislip | £25,000 - £30,000 | Permanent

Are you a confident communicator who thrives in a target-driven environment? Do you enjoy helping customers while working towards clear goals and incentives? If so, this could be the perfect next step for you!

Our client, a long-standing and reputable insurance provider, is looking for a motivated Customer Service Advisor to join their growing team in Ruislip. This is an excellent opportunity for someone with a background in customer service or sales who is looking to build a long-term career within the insurance sector.

What You’ll Be Doing

1. Speaking with new and existing customers to understand their needs and offer suitable insurance products
2. Building rapport and trust to ensure a high-quality customer experience
3. Working towards individual and team KPIs and sales targets
4. Providing clear and accurate information to help customers make informed decisions
5. Supporting customer retention and identifying upselling opportunities where appropriate

Who we’re looking for:

1. Experience in a customer service or sales environment, ideally in a role with targets or KPIs
2. Confident, enthusiastic, and motivated to succeed
3. Excellent communication and interpersonal skills
4. A proactive approach to problem-solving and customer care
5. Eagerness to learn and develop within the insurance industry

What’s in it for you?

1. Competitive salary of £25,000 – £30,000 (dependent on experience)
2. Monday to Friday, 37.5 hours per week – no weekends
3. Full training and support to help you grow in your role
4. Clear career development pathways within a growing business
5. A supportive, sociable team that celebrates success

If you're ready to combine your customer service or sales skills with a fresh challenge in the insurance world, apply now – we’d love to speak with you.

Location: Ruislip, England

Languages: English