Customer Service Advisor

Insight Select; Aylesbury; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading worldwide insurance company is seeking an Insurance Advisor in Aylesbury. This entry-level role is perfect for those looking to start a career in insurance, offering full training and support. Responsibilities include assisting customers with insurance inquiries and providing tailored advice. The position promises a competitive salary and opportunities for professional growth.

Benefits

Comprehensive training and clear progression path

Funded industry qualifications

Healthcare plan

Retail discounts

Gym membership deals

Qualifications

• Eager to learn and grow within a dynamic team.
• Ambitious and enthusiastic – with a desire to progress your career.

Responsibilities

• Supporting customers with new insurance enquiries and policy selection.
• Providing advice on suitable insurance products tailored to individual needs.
• Building strong relationships with customers by delivering outstanding service.

Skills

Customer-focused

Confident communicator

Proactive approach

Job description

2 days ago Be among the first 25 applicants

This range is provided by Insight Select. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Insight Select

Legal Graduate Headhunting Legal & Business Talent Across the UK

Customer Service Advisor

An exciting opportunity has arisen to join a worldwide insurance company as an Insurance Advisor in their Aylesbury office. This role is ideal for someone looking to build a long-term career in insurance—whether you're a confident school leaver or have previous office experience and are ready for your next step.

You'll receive full training, ongoing support, and the opportunity to gain industry-recognised qualifications.

Key Duties:

• Supporting customers with new insurance enquiries and policy selection
• Providing advice on suitable insurance products tailored to individual needs
• Handling policy renewals and mid-term adjustments
• Answering queries by phone and email with professionalism and empathy
• Building strong relationships with customers by delivering outstanding service
• Ensuring all documentation and customer details are recorded accurately

What we’re looking for:

• A confident communicator with excellent phone manner and etiquette
• Customer-focused, with a helpful and proactive approach
• Eager to learn and grow within a dynamic and supportive team
• Ambitious and enthusiastic – with a desire to progress your career

What you’ll get:

• Salary between £25,000 - £27,000
• Comprehensive training and clear progression path
• Funded industry qualifications
• Healthcare plan, retail discounts, gym membership deals, and more

This is a fantastic opportunity to launch or grow your career with a globally respected organisation that truly puts people first.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Administrative

• Industries

  Insurance

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