Remote Customer Service Advisor | London

HipHopTune Media; London; Remote; GBP 25,000 - 27,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor to join a dynamic remote team. This role offers an exciting opportunity to provide exceptional support to customers from the comfort of your home. Ideal candidates will possess strong communication and listening skills, ensuring customer satisfaction while resolving inquiries efficiently. Join a forward-thinking company that values customer-focused individuals and offers a rewarding career path in customer service. If you're ready to make a difference and thrive in a flexible work environment, this position is perfect for you.

Qualifications

• Strong communication and listening skills are essential for this role.
• Must be computer literate and passionate about customer service.

Responsibilities

• Act as the first point of resolution for all customer inquiries.
• Provide guidance and maintain excellent communication with teams.

Skills

Communication Skills

Listening Skills

Customer Service Skills

Relationship Building

Tools

Computer Literacy

Job description

Remote Customer Service Advisor | London

A leading London-based company is seeking a Customer Service Advisor to join its remote team. This is an excellent opportunity for individuals with strong communication, listening, and customer service skills to provide top-tier support from the comfort of their own home.

The ideal candidate will be computer literate and passionate about delivering exceptional customer experiences. In this role, you will assist customers with inquiries, resolve issues efficiently, and ensure a high level of satisfaction.

If you have a customer-focused mindset and want to build a rewarding remote career, apply today!

Position: Customer Service Advisor

Salary: £25,000 – £27,000 a year

Job Type: Full Time

Location: Remote

About the Role

Our client is looking to recruit a Customer Service Adviser to be based in London / Working from home.

Job Responsibilities:

• First point of resolution for all inquiries
• Providing members with advice and guidance on next steps and their ongoing journey with the organisation.
• Developing and maintaining excellent communications with other teams and divisions
• Respond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate.

Requirements:

• Excellent communication and listening skills.
• Relationship building skills.
• Flexible to work shifts.

Required Documents:

• CV/Resume

Application Process:

Interested and qualified candidates should kindly visit HERE to apply.