Customer Service Advisor

Huntress; Norwich; On-site; GBP 12,000 - 18,000; Part time

Job summary

Huntress is seeking a Part-Time Customer Service Administrator to join our client’s team in Norwich on an immediate start. The role involves handling customer enquiries, processing orders, and supporting the admin team in a fast-paced environment.

Applicants should have strong communication and organisational skills, good attention to detail, and confidence with Microsoft Office. Previous customer service or admin experience is desirable.

Qualifications

• Strong communication and organisational skills.
• Good attention to detail.
• Confident using Microsoft Office.
• Previous experience in customer service or administration is desirable.

Responsibilities

• Responding to customer enquiries via phone and email
• Processing orders and maintaining accurate records
• Supporting the admin team with general office tasks
• Ensuring a smooth and professional customer experience

Skills

Communication skills

Organisational skills

Attention to detail

Customer service experience

Tools

Microsoft Office

Job description

Part-Time Customer Service Administrator (Immediate start)

Hours: Monday to Friday, 8:00am - 11:00pm

Contract Type: Temporary / Part-Time

We are looking for a reliable and enthusiastic Customer Service Administrator to join our client's team on a part-time basis. This role is ideal for someone who enjoys working in a fast-paced environment and delivering excellent customer support.

Key Responsibilities:

• Responding to customer enquiries via phone and email
• Processing orders and maintaining accurate records
• Supporting the admin team with general office tasks
• Ensuring a smooth and professional customer experience

Requirements:

• Strong communication and organisational skills
• Good attention to detail
• Confident using Microsoft Office
• Previous experience in customer service or administration is desirable

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.